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Terms and Conditions

Pearl Pen Writer Coaching
Last updated: 18th May 2026

About Us

These Terms and Conditions govern the use of the website operated by Pearl Pen Writer Coaching (“we”, “us”, “our”).

By accessing this website or purchasing our services, you agree to these Terms and Conditions.

Business details:

  • Business name: Pearl Pen Writer Coaching

  • Registered address: 9 Longstomps Avenue, Chelmsford, Essex, CM2 9BY

  • Email: pearlpenwriting@gmail.com

  • Website: pearlpen.co.uk

Our Services

We provide book coaching and related services for writers and authors, including but not limited to:

  • One-to-one coaching

  • Manuscript feedback

All services are provided for coaching and informational purposes only. We do not guarantee publication success, literary representation, sales success, or specific writing outcomes.

Eligibility

You must be at least 18 years old to purchase services from this website.

By using this website, you confirm that all information you provide is accurate and complete.

Booking and Payment

Bookings are confirmed only once payment has been received.

Prices are listed in GBP (£) unless otherwise stated.

We reserve the right to change pricing at any time, but changes will not affect confirmed bookings.

Payments must be made through approved payment method.

If payment is not received, we reserve the right to suspend or cancel services.

Cancellation and Rescheduling Policy

Client cancellations

  • Coaching sessions cancelled with at least 24 hours’ notice may be rescheduled.

  • Sessions cancelled with less than 24 hours’ notice are non-refundable.

  • Failure to attend a scheduled session without notice will be treated as a missed session and is non-refundable.

Coaching packages

  • Package purchases are non-refundable once work has commenced.

  • If you choose to discontinue coaching early, unused sessions may, at our discretion, be partially refunded.

Our cancellations

  • We reserve the right to reschedule sessions due to illness, emergencies, or circumstances beyond our control.
    In such cases, an alternative appointment will be offered.

Intellectual Property

All content on this website, including text, branding, graphics, worksheets, templates, downloads, videos, and coaching materials, is owned by or licensed to Pearl Pen Writer Coaching and is protected by intellectual property laws.

You may not:

  • reproduce

  • distribute

  • modify

  • sell

  • republish
    or

  • share

our materials without prior written permission.

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Your manuscript and work:

You retain full ownership and intellectual property rights in your writing, manuscript, ideas, and creative work.

By submitting materials to us, you grant us a limited licence to review, comment on, and provide coaching services relating to those materials.

We will not claim ownership of your work.

Confidentiality

We respect the confidentiality of your manuscript and personal information.

Any materials shared with us during coaching will be treated as confidential unless:

  • disclosure is required by law

  • you provide consent
    or

  • the information is already publicly available.

Disclaimer

Book coaching is subjective and educational in nature.

We do not guarantee:

  • publication deals

  • commercial success

  • sales figures

  • audience growth
    or

  • completion of your manuscript.

Any decisions you make based on coaching advice are your responsibility.

Website Use

You agree not to:

  • misuse the website

  • attempt unauthorised access

  • introduce malicious software

  • copy website content without permission
    or

  • use the site unlawfully.

We may suspend or terminate access where misuse occurs.

External Links

This website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of third-party sites.

Privacy and Data Protection

We process personal data in accordance with our Privacy Policy and applicable UK data protection laws, including the UK GDPR and Data Protection Act 2018.

Force Majeure

We shall not be liable for failure or delay in performing obligations caused by events beyond our reasonable control, including but not limited to:

  • illness

  • internet outages

  • power failures

  • strikes

  • natural disasters
    or

  • government restrictions.

Changes to These Terms

We reserve the right to update these Terms and Conditions at any time.

Updated versions will be posted on this website with a revised “Last updated” date.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Testimonials

Where you provide feedback, reviews, or testimonials, you grant us permission to display them for marketing purposes unless you request otherwise in writing.

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